International Students Day - Samantha Haynes

On International Students Day we wanted to recognise one of our internal learners that have gone above and beyond. 

Here is what Managing Directors Kim and Chris had to say about Samantha: 

'Samantha has a 100% attendance record and never takes unauthorised time off work. Samantha has never missed an appointment with her Assessor and is excelling through her qualification, feedback from her Assessor is always very positive and management are impressed by the approach she has taken to her learning. Where she has had to sit tests for her qualification she has taken time to revise for the tests while still supporting the office and the running of the business so has learned a lot about time management and managing her workload and her learning time. Since recruiting Samantha she has been keen to learn about the business and get involved in supporting the management team.
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Samantha has expressed how much she has learned since working with other experienced managers and how this has enabled her to take a more skilled approach to any queries that she gets from the staff. Samantha works closely with her manager and they have a structured approach to supervision sessions. The apprenticeship program is discussed with Samantha and her manager has commended her for her approach to learning and for the way she conducts herself at work. If Samantha is given a task to complete she will plan first and think about what she needs to do, she will be quick to ask questions to more experienced members of the team to ensure that she completed the task effectively. Samantha will ask her manager to check any completed tasks and will be open to any positive criticism to learn. 

Samantha has a good rapport with all of the service users that she supports, and she has been out in the community and met most of them and knows them all well. She has learned how to write a care plan and risk assessment with support from her manager. She has also taken on board the need to be a person-centred when planning someone’s care and about the individuality of our service users.

Samantha takes a keen interest in training and learning new skills and will organise her calendar for attendance at any training, meetings, or events. She will often ask questions and be keen to find out more. She will ask for specific policies and procedures and where we have needed a new procedure Samantha will ask for a Manager to consider this. An example was that the annual leave policy needed updating so she asked could it be looked at and Directors reviewed the information and implemented the changes.

Well done Samantha, you are a fantastic employee/apprentice and we wanted to recognise your fantastic efforts on International Students Day.' 

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