Emma James is our manager for our Cardiff Dom Care Team. She has worked in the care sector for over ten years, prior to which she worked in Marks and Spencer!
Emma started her career in the care sector in an EMI unit, working her way through her Level 2 and Level 3 HSC Qualifications, progressing to a Unit Leader in just 3 years. After this, Emma held various positions in the care sector, which included challenging behaviour units, secure hospitals, and supported living.
Emma began her training as a QCF assessor with Wales England Care, however, would often have to hold herself back from supporting individuals when she was visiting different care homes. It was at this point that Emma realised that a care environment was where she belonged.
Emma thrives off supporting individuals to remain as independent as possible, ensuring this trait is mirrored in the practice of health care professionals. Emma enjoys meeting new people and working with them to tailor a care plan suited to each person.