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The care that is provided is with dignity, respect and kindness

28/10/2020

 
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Marian always has a smile on her face when the core team arrive the care that is provided with dignity respect and kindness everyone is cheerful and smiling and interacts with Marian to brighten her day.
Debbie (Marian's Daughter)

Thank you for enabling empowerment to the social workers in collaboration with Citizens Cymru

28/10/2020

 
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Thank you for enabling empowerment to the social workers in collaboration with Citizens Cymru on the 22nd and 23rd of September 2020 Citizens Cymru Social Care Training. The feedback/evaluation as witnessed by yourselves was overwhelmingly positive!
 
The carers left in a positive mood having achieved knowledge sharing, sense of pride and dignity and a new sense of purpose.

Edel (Citizens UK)

Our sincere thanks for their kindness, compassion, respectfulness and help during this difficult period

25/2/2020

 
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Dear Diane my father Mr Francis Shorney has been having Carers 4 times a day for several weeks from WE Care.
I am writing to ask if you could pass on to all Carers who have looked after my father our sincere thanks for their kindness, compassion, respectfulness and help during this difficult period before moving into residential care today.
Over the last few weeks your Carers have been a life line for him and definitely for my husband and I.
My father is a very proud man and accepting care has been difficult for him but each carer who came to him made him feel comfortable and treated him with great respect. I know he looked forward to each visit.
We only knew yesterday afternoon he was moving today so he wasn’t able to thank his Carers.
It is obvious that your Carers are well trained and enjoy their work. A smile goes a long way when you are living alone. Caring with compassion is a very demanding and often difficult job. Requiring a great deal of patience and understanding. Each carer demonstrated these skills.
I was very impressed with documentation regarding checks for clients during Carers visit. Very reassuring for families.
I would definitely recommend your Carers to anyone needing care.
Once again a very big Thankyou from my father and myself
Kind regards
C Owen (Daughter)

Your staff are delightful and very caring

2/11/2018

 
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Hi Diane,
 Many thanks for this, it is much appreciated.
I am very happy with the carers from We Care and mum is happy too.  One of the problems with mum is that she will decline help when she actually needs it but I know that some of the carers are aware of this as I have met with several of them.  One of the main things is her evening meal.  She recently had a problem with turning off the hob and got herself into a state.  I tried to calm her down on the phone saying that one of the carers would be with her any minute and that everything would be fine.  Because of her dementia she is forgetting how to use equipment and I say to her all the time to let the carers help with the evening meal, which she does sometimes but not always.  When she gets distressed she won’t eat. 
Your staff are delightful, Diane, and very caring. They are a result of very effective and efficient management.
Kindest regards,
Kay (daughter)

I would recommend the company to others

10/4/2018

 
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I think the care staff are very helpful and friendly, they are good at what they do.
I would recommend the company to others.
Barbara Reynolds.

I am happy with the level of care we receive

10/4/2018

 
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I am happy with the level of care we receive. The staff are always clean and tidy up after themselves. I would definitely recommend to family and friends.
Mrs E Bundy.

I am more than happy with the service

10/4/2018

 
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I am more than happy with the service. The staff are all friendly, considerate and very efficient. I would definitely recommend the service to others.
George Hibbert.

I am happy with the care staff

9/4/2018

 
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I am happy with the care staff who are all very friendly and provide a high level of care.
Malcom.

The service is really good, staff are friendly and helpful

9/4/2018

 
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The service is really good, staff are friendly and helpful. They are all very nice. I would recommend the service.
Mary Loscombe.

Exceedingly friendly and helpful staff

9/4/2018

 
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Exceedingly friendly and helpful staff. I can find no faults with them.
​I am very satisfied and would definitely recommend to others.
Beryl Hourahine.

I would definitely recommend the company

6/4/2018

 
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I would definitely recommend the company. The whole experience was excellent and the staff were very helpful and friendly.
Mrs Ridge Valentine.
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​​Cefnogir Rhaglenni Prentisiaeth, Hyfforddeiaeth a Twf Swyddi Cymru,
a arweinir gan Lywodraeth Cymru, gan Gronfa Gymdeithasol Ewrop.
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What is ESF
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​The Apprenticeship, Traineeship and Jobs Growth  Wales Programmes, 
led by the Welsh Government, are supported by the European Social Fund.
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