Our Services
At Wales England Care Ltd, we provide a full range of personalised domiciliary care services, including:
Personal care
Support with personal care, including bathing and dressing
Meal support
Support with meals and drinks to keep you nourished and hydrated
Medication support
Prompting and administration your medication and creams
Companionship
Emotional support and social interaction
daily routines
Support with mobility and completing everyday tasks
Health monitoring
Working with healthcare professionals to support health
WHY CHOOSE US
We are committed to delivering care that is safe, professional, and tailored to you:
Experienced, DBS-checked care staff
Individualised care plans, regularly reviewed
Flexible and responsive support to meet your needs
Regular feedback from service users to maintain quality
OUR COMMITMENTS TO YOU
At Wales England Care Ltd, we ensure every service user is respected, supported, and empowered:
You will be treated as an individual, with the right to make informed choices about your lifestyle and care.
Our services provide equal opportunities; we do not discriminate based on race, religion, disability, gender, sexual orientation, or any other characteristic.
You have the right to access and annotate your care records, and to be involved in reviews of your care.
If your Care Worker is delayed or unavailable, we will contact you as soon as possible to inform you of any changes.
Your personal and confidential information will only be shared with your permission, except where legally required for your safety.
You can raise concerns or complaints about your care without fear of intimidation or reprisal.
Above all, you will always be treated as a valued service user of Wales England Care Ltd.